The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the `multiformid` parameter in the `storeTickets()` function in all versions up to, and including, 3.0.4. This is due to the user-supplied `multiformid` value being passed to `esc_sql()` without enclosing the result in quotes in the SQL query, rendering the escaping ineffective against payloads that do not contain quote characters. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
CVE-2026-2511 is a high severity with CVSS 7.5 SQL Injection issue affecting the Plugin JS Help Desk – AI-Powered Support & Ticketing System. It affects Versions up to 3.0.4 and is fixed in 3.0.5.
CVE-2026-2511 is tracked for the Plugin JS Help Desk – AI-Powered Support & Ticketing System as high severity with CVSS 7.5. The affected range is Versions up to 3.0.4. Update JS Help Desk – AI-Powered Support & Ticketing System to 3.0.5 or newer where that version is compatible with the site.
| Software Type | Plugin |
|---|---|
| Software Slug |
js-support-ticket
View on wordpress.org
|
| CVE | CVE-2026-2511 |
| Patched Versions |
3.0.5
|
| Affected Versions |
Versions up to 3.0.4
|
These internal links group the same WordPress plugin by CVE, issue type, severity, and patch status so operators and search engines can connect the full vulnerability cluster.
JS Help Desk <= 2.9.2 - Unauthenticated Local File Inclusion
JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.6 - Unauthenticated PHP Code Injection to Remote Code Execution
JS Help Desk <= 2.8.1 - Unauthenticated SQL Injection via email and trackingid
JS Help Desk <= 2.7.1 - Unauthenticated Arbitrary File Upload
JS Help Desk <= 2.9.2 - Unauthenticated Arbitrary File Deletion
JS Help Desk <= 2.7.1 - Missing Authorization to Plugin Settings Update
JS Help Desk – Best Help Desk & Support Plugin <= 2.0.5 - Cross-Site Request Forgery
JS Help Desk <= 2.7.1 - Unauthenticated SQL Injection
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