The JS Help Desk plugin for WordPress is vulnerable to Cross-Site Request Forgery in versions up to, and including, 2.0.5. This is due to missing or incorrect nonce validation. This makes it possible for unauthenticated attackers to gain otherwise unauthorized access to administrative privileges via a forged request granted they can trick a site administrator into performing an action such as clicking on a link.
CVE-2018-21002 is a high severity with CVSS 8.8 Cross-Site Request Forgery issue affecting the Plugin JS Help Desk – AI-Powered Support & Ticketing System. It affects Versions up to 2.0.5 and is fixed in 2.0.6.
CVE-2018-21002 is tracked for the Plugin JS Help Desk – AI-Powered Support & Ticketing System as high severity with CVSS 8.8. The affected range is Versions up to 2.0.5. Update JS Help Desk – AI-Powered Support & Ticketing System to 2.0.6 or newer where that version is compatible with the site.
| Software Type | Plugin |
|---|---|
| Software Slug |
js-support-ticket
View on wordpress.org
|
| CVE | CVE-2018-21002 |
| Patched Versions |
2.0.6
|
| Affected Versions |
Versions up to 2.0.5
|
These internal links group the same WordPress plugin by CVE, issue type, severity, and patch status so operators and search engines can connect the full vulnerability cluster.
JS Help Desk <= 2.9.2 - Unauthenticated Local File Inclusion
JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.6 - Unauthenticated PHP Code Injection to Remote Code Execution
JS Help Desk <= 2.8.1 - Unauthenticated SQL Injection via email and trackingid
JS Help Desk <= 2.7.1 - Unauthenticated Arbitrary File Upload
JS Help Desk <= 2.9.2 - Unauthenticated Arbitrary File Deletion
JS Help Desk <= 2.7.1 - Missing Authorization to Plugin Settings Update
JS Help Desk <= 2.7.1 - Unauthenticated SQL Injection
JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.4 - Unauthenticated SQL Injection via 'multiformid' Parameter
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