Vulnerability Report
Plugin Critical Patch path listed CVE-2024-7094

JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.6 - Unauthenticated PHP Code Injection to Remote Code Execution

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to PHP Code Injection leading to Remote Code Execution in all versions up to, and including, 2.8.6 via the 'storeTheme' function. This is due to a lack of sanitization on user-supplied values, which replace values in the style.php file, along with missing capability checks. This makes it possible for unauthenticated attackers to execute code on the server. This issue was partially patched in 2.8.6 when the code injection issue was resolved, and fully patched in 2.8.7 when the missing authorization and cross-site request forgery protection was added. CVE-2024-43274 is likely a duplicate of this issue.

Quick Answer

CVE-2024-7094 is a critical severity with CVSS 9.8 Remote Code Execution issue affecting the Plugin JS Help Desk – AI-Powered Support & Ticketing System. It affects Versions up to 2.8.6 and is fixed in 2.8.7.

Published
Aug 12, 2024
Last Updated
Aug 19, 2024
Slug
js-support-ticket
Operational Summary

What the operator needs to know

Patch Status
Patched release is available
Remediation
Update to version 2.8.7, or a newer patched version
Operator Briefing

CVE-2024-7094 is tracked for the Plugin JS Help Desk – AI-Powered Support & Ticketing System as critical severity with CVSS 9.8. The affected range is Versions up to 2.8.6. Update JS Help Desk – AI-Powered Support & Ticketing System to 2.8.7 or newer where that version is compatible with the site.

Issue Type
Remote Code Execution
Primary Fixed Version
2.8.7
Primary Affected Range
Versions up to 2.8.6
Tracking ID
CVE-2024-7094
Detailed Metadata
Software Type Plugin
Software Slug
js-support-ticket View on wordpress.org
CVE CVE-2024-7094
Patched Versions
2.8.7
Affected Versions
Versions up to 2.8.6
Related CVE Cluster

Related CVEs for JS Help Desk – AI-Powered Support & Ticketing System

These internal links group the same WordPress plugin by CVE, issue type, severity, and patch status so operators and search engines can connect the full vulnerability cluster.

Critical CVE-2025-30901 2.9.3 Mar 27, 2025
CVE-2025-30901 JS Help Desk – AI-Powered Support & Ticketing System Local File Inclusion

JS Help Desk <= 2.9.2 - Unauthenticated Local File Inclusion

Critical CVE-2023-50839 2.8.2 Dec 21, 2023
CVE-2023-50839 JS Help Desk – AI-Powered Support & Ticketing System SQL Injection

JS Help Desk <= 2.8.1 - Unauthenticated SQL Injection via email and trackingid

Critical CVE-2022-46839 2.7.2 Jan 27, 2023
CVE-2022-46839 JS Help Desk – AI-Powered Support & Ticketing System Remote Code Execution

JS Help Desk <= 2.7.1 - Unauthenticated Arbitrary File Upload

Critical CVE-2025-30878 2.9.3 Mar 27, 2025
CVE-2025-30878 JS Help Desk – AI-Powered Support & Ticketing System Remote Code Execution

JS Help Desk <= 2.9.2 - Unauthenticated Arbitrary File Deletion

Critical CVE-2022-46838 2.7.2 Jan 27, 2023
CVE-2022-46838 JS Help Desk – AI-Powered Support & Ticketing System Authorization Bypass

JS Help Desk <= 2.7.1 - Missing Authorization to Plugin Settings Update

High CVE-2018-21002 2.0.6 Jun 25, 2018
CVE-2018-21002 JS Help Desk – AI-Powered Support & Ticketing System Cross-Site Request Forgery

JS Help Desk – Best Help Desk & Support Plugin <= 2.0.5 - Cross-Site Request Forgery

High CVE-2022-47151 2.7.2 Jan 27, 2023
CVE-2022-47151 JS Help Desk – AI-Powered Support & Ticketing System SQL Injection

JS Help Desk <= 2.7.1 - Unauthenticated SQL Injection

High CVE-2026-2511 3.0.5 Mar 25, 2026
CVE-2026-2511 JS Help Desk – AI-Powered Support & Ticketing System SQL Injection

JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.4 - Unauthenticated SQL Injection via 'multiformid' Parameter

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