The JS Help Desk plugin for WordPress is vulnerable to Local File Inclusion in versions up to, and including, 2.9.2. This makes it possible for unauthenticated attackers to include and execute arbitrary files on the server, allowing the execution of any PHP code in those files. This can be used to bypass access controls, obtain sensitive data, or achieve code execution in cases where images and other “safe” file types can be uploaded and included.
CVE-2025-30901 is a critical severity with CVSS 9.8 Local File Inclusion issue affecting the Plugin JS Help Desk – AI-Powered Support & Ticketing System. It affects Versions up to 2.9.2 and is fixed in 2.9.3.
CVE-2025-30901 is tracked for the Plugin JS Help Desk – AI-Powered Support & Ticketing System as critical severity with CVSS 9.8. The affected range is Versions up to 2.9.2. Update JS Help Desk – AI-Powered Support & Ticketing System to 2.9.3 or newer where that version is compatible with the site.
| Software Type | Plugin |
|---|---|
| Software Slug |
js-support-ticket
View on wordpress.org
|
| CVE | CVE-2025-30901 |
| Patched Versions |
2.9.3
|
| Affected Versions |
Versions up to 2.9.2
|
These internal links group the same WordPress plugin by CVE, issue type, severity, and patch status so operators and search engines can connect the full vulnerability cluster.
JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.6 - Unauthenticated PHP Code Injection to Remote Code Execution
JS Help Desk <= 2.8.1 - Unauthenticated SQL Injection via email and trackingid
JS Help Desk <= 2.7.1 - Unauthenticated Arbitrary File Upload
JS Help Desk <= 2.9.2 - Unauthenticated Arbitrary File Deletion
JS Help Desk <= 2.7.1 - Missing Authorization to Plugin Settings Update
JS Help Desk – Best Help Desk & Support Plugin <= 2.0.5 - Cross-Site Request Forgery
JS Help Desk <= 2.7.1 - Unauthenticated SQL Injection
JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.4 - Unauthenticated SQL Injection via 'multiformid' Parameter
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