The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.
CVE-2024-13606 is a high severity with CVSS 7.5 Sensitive Information Exposure issue affecting the Plugin JS Help Desk – AI-Powered Support & Ticketing System. It affects Versions up to 2.8.8 and is fixed in 2.8.9.
CVE-2024-13606 is tracked for the Plugin JS Help Desk – AI-Powered Support & Ticketing System as high severity with CVSS 7.5. The affected range is Versions up to 2.8.8. Update JS Help Desk – AI-Powered Support & Ticketing System to 2.8.9 or newer where that version is compatible with the site.
| Software Type | Plugin |
|---|---|
| Software Slug |
js-support-ticket
View on wordpress.org
|
| CVE | CVE-2024-13606 |
| Patched Versions |
2.8.9
|
| Affected Versions |
Versions up to 2.8.8
|
These internal links group the same WordPress plugin by CVE, issue type, severity, and patch status so operators and search engines can connect the full vulnerability cluster.
JS Help Desk <= 2.9.2 - Unauthenticated Local File Inclusion
JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.6 - Unauthenticated PHP Code Injection to Remote Code Execution
JS Help Desk <= 2.8.1 - Unauthenticated SQL Injection via email and trackingid
JS Help Desk <= 2.7.1 - Unauthenticated Arbitrary File Upload
JS Help Desk <= 2.9.2 - Unauthenticated Arbitrary File Deletion
JS Help Desk <= 2.7.1 - Missing Authorization to Plugin Settings Update
JS Help Desk – Best Help Desk & Support Plugin <= 2.0.5 - Cross-Site Request Forgery
JS Help Desk <= 2.7.1 - Unauthenticated SQL Injection
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