Vulnerability Report
Plugin Medium Patch path listed CVE-2025-24558

CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout <= 1.1.5 - Reflected Cross-Site Scripting

The CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout plugin for WordPress is vulnerable to Reflected Cross-Site Scripting in all versions up to, and including, 1.1.5 due to insufficient input sanitization and output escaping. This makes it possible for unauthenticated attackers to inject arbitrary web scripts in pages that execute if they can successfully trick a user into performing an action such as clicking on a link.

Quick Answer

CVE-2025-24558 is a medium severity with CVSS 6.1 Cross-Site Scripting issue affecting the Plugin CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout. It affects Versions up to 1.1.5 and is fixed in 1.1.6.

Published
Nov 23, 2024
Last Updated
Feb 21, 2025
Slug
support-x
Operational Summary

What the operator needs to know

Patch Status
Patched release is available
Remediation
Update to version 1.1.6, or a newer patched version
Operator Briefing

CVE-2025-24558 is tracked for the Plugin CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout as medium severity with CVSS 6.1. The affected range is Versions up to 1.1.5. Update CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout to 1.1.6 or newer where that version is compatible with the site.

Issue Type
Cross-Site Scripting
Primary Fixed Version
1.1.6
Primary Affected Range
Versions up to 1.1.5
Tracking ID
CVE-2025-24558
Detailed Metadata
Software Type Plugin
Software Slug
CVE CVE-2025-24558
Patched Versions
1.1.6
Affected Versions
Versions up to 1.1.5
Related CVE Cluster

Related CVEs for CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout

These internal links group the same WordPress plugin by CVE, issue type, severity, and patch status so operators and search engines can connect the full vulnerability cluster.

Licensing Notices

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MITRE
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