Vulnerability Report
Plugin Medium Patch path listed CVE-2014-4513

ActiveHelper LiveHelp Live Chat < 3.1.5 - Reflected Cross-Site Scripting

Multiple cross-site scripting (XSS) vulnerabilities in server/offline.php in the ActiveHelper LiveHelp Live Chat plugin 3.1.0 and earlier for WordPress allow remote attackers to inject arbitrary web script or HTML via the (1) MESSAGE, (2) EMAIL, or (3) NAME parameter.

Quick Answer

CVE-2014-4513 is a medium severity with CVSS 6.1 Cross-Site Scripting issue affecting the Plugin ActiveHelper LiveHelp Live Chat. It affects Versions before 3.1.5 and is fixed in 3.1.5.

Published
May 28, 2014
Last Updated
Jan 22, 2024
Slug
activehelper-livehelp
Continue Triage

Review the full ActiveHelper LiveHelp Live Chat vulnerability cluster

Use the related hub and response guides to connect this CVE-2014-4513 report with patch validation, scanner checks, and site hardening work.

Operational Summary

What the operator needs to know

Patch Status
Patched release is available
Remediation
Update to version 3.1.5, or a newer patched version
Operator Briefing

CVE-2014-4513 is tracked for the Plugin ActiveHelper LiveHelp Live Chat as medium severity with CVSS 6.1. The affected range is Versions before 3.1.5. Update ActiveHelper LiveHelp Live Chat to 3.1.5 or newer where that version is compatible with the site.

Issue Type
Cross-Site Scripting
Primary Fixed Version
3.1.5
Primary Affected Range
Versions before 3.1.5
Tracking ID
CVE-2014-4513
Indexing Quality Signals

Why this report is useful for search and triage

Search engines and operators need more than a title. This page exposes the identifier, affected range, patch evidence, and source coverage that make the vulnerability actionable.

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Identifier strength
CVE-2014-4513

This report has a CVE identifier, which makes it suitable for focused search and vulnerability triage workflows.

Version evidence
Versions before 3.1.5

Affected version data gives operators a concrete comparison point against installed WordPress software.

Patch evidence
3.1.5

A fixed version is present, so the page can answer update and remediation intent directly.

Source coverage
1 reference

External references are available for source validation, advisory review, and incident notes.

Verification Checklist

How to validate this finding

Use these checks when converting this record into a patch ticket, incident note, or risk acceptance decision.

Step 1

Inventory the installed Plugin package and compare its version with Versions before 3.1.5.

Step 2

Confirm ActiveHelper LiveHelp Live Chat is updated to 3.1.5 or newer.

Step 3

Review references and CVSS vector details for exploitability, authentication requirements, and exposure path.

Step 4

After patching, re-run vulnerability monitoring and keep the related plugin or theme hub under review for follow-up CVEs.

Detailed Metadata
Software Type Plugin
Software Slug
activehelper-livehelp View on wordpress.org
CVE CVE-2014-4513
Patched Versions
3.1.5
Affected Versions
Versions before 3.1.5
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