Vulnerability Report
Plugin Medium Patch path listed CVE-2023-51547

Fluent Support <= 1.7.6 - Authenticated(Administrator+) SQL Injection

The Fluent Support – WordPress Helpdesk and Customer Support Ticket Plugin plugin for WordPress is vulnerable to SQL Injection via an unknown parameter in all versions up to 1.7.7 (exclusive) due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with administrator access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Quick Answer

CVE-2023-51547 is a medium severity with CVSS 6.6 SQL Injection issue affecting the Plugin Fluent Support – Helpdesk & Customer Support Ticket System. It affects Versions before 1.7.7 and is fixed in 1.7.7.

Published
Dec 27, 2023
Last Updated
Jan 22, 2024
Slug
fluent-support
Operational Summary

What the operator needs to know

Patch Status
Patched release is available
Remediation
Update to version 1.7.7, or a newer patched version
Operator Briefing

CVE-2023-51547 is tracked for the Plugin Fluent Support – Helpdesk & Customer Support Ticket System as medium severity with CVSS 6.6. The affected range is Versions before 1.7.7. Update Fluent Support – Helpdesk & Customer Support Ticket System to 1.7.7 or newer where that version is compatible with the site.

Issue Type
SQL Injection
Primary Fixed Version
1.7.7
Primary Affected Range
Versions before 1.7.7
Tracking ID
CVE-2023-51547
Detailed Metadata
Software Type Plugin
Software Slug
fluent-support View on wordpress.org
CVE CVE-2023-51547
Patched Versions
1.7.7
Affected Versions
Versions before 1.7.7
Related CVE Cluster

Related CVEs for Fluent Support – Helpdesk & Customer Support Ticket System

These internal links group the same WordPress plugin by CVE, issue type, severity, and patch status so operators and search engines can connect the full vulnerability cluster.

Licensing Notices

This record contains material that is subject to copyright

DEFIANT
Copyright 2012-2026 Defiant Inc.

License: Defiant hereby grants you a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare derivative works of, publicly display, publicly perform, sublicense, and distribute this software vulnerability information. Any copy of the software vulnerability information you make for such purposes is authorized provided that you include a hyperlink to this vulnerability record and reproduce Defiant's copyright designation and this license in any such copy. Read more

MITRE
Copyright 1999-2026 The MITRE Corporation

License: CVE Usage: MITRE hereby grants you a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare derivative works of, publicly display, publicly perform, sublicense, and distribute Common Vulnerabilities and Exposures (CVE®). Any copy you make for such purposes is authorized provided that you reproduce MITRE's copyright designation and this license in any such copy. Read more